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Pylon
All-in-one B2B support platform with ticketing, chat, and AI automation.
New
Description
Pylon delivers a comprehensive support platform designed specifically for B2B organizations. It combines ticketing, live chat, knowledge management, AI-driven support, customer portals, and workflow automation into a single cohesive system. The platform reduces operational friction, enhances support automation through intelligent features, strengthens customer relationships, and connects effortlessly with your existing software ecosystem.
Price
Free Trial
Website
Features
Features
• Unified Inbox supporting email, chat, Slack, Microsoft Teams, and ticket forms
• AI Support including agents, assistants, autofill, article generation, and issue summarization
• Knowledge Base with public help center, internal documentation, and version control
• Customer Portal for transparent issue tracking and collaboration
• Workflows & Automation with triggers, macros, and assignment rules
• Account Management including dedicated views and customer communications
• AI Support including agents, assistants, autofill, article generation, and issue summarization
• Knowledge Base with public help center, internal documentation, and version control
• Customer Portal for transparent issue tracking and collaboration
• Workflows & Automation with triggers, macros, and assignment rules
• Account Management including dedicated views and customer communications
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