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Gorgias

AI customer engagement solution for online retailers automating support.

gorgias.com-logo.png
gorgias.com-logo.png

Description

Gorgias is an AI-driven engagement platform built for online merchants seeking to boost revenue while streamlining customer service. The platform merges helpdesk functionality with intelligent automation, live chat, knowledge bases, and integrations. Over 15,000 retailers rely on Gorgias to optimize their support operations.

Price
Free

Features

Features
• Intelligent AI Agent for handling support queries automatically
• Unified helpdesk across multiple communication channels
• Support for Shopify, Magento, and BigCommerce integrations
• Multi-channel connectivity including email, chat, and messaging apps
• Custom automation workflows and intelligent routing
• Business intelligence dashboards and performance tracking

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